Gallant By Heena

Introduction

We respect your privacy and are committed to protecting your personal information

We respect your privacy and we are committed to protecting your personal information. In general, you can visit our website without identifying yourself or providing personal information. However, there are times when we may need personal information from you and this Privacy policy describes the information, we collect from you and how we may use it.

Who We Are

Gallant by Heena is a Proprietorship. We are engaged in the business of retailing, distributing and selling of products, procured and manufactured domestically ("Business") through the e-commerce platform owned by us or offline stores / events to conduct Business.

Information We Collect

We may collect the following information when you use our website:

Personal details such as name, email address, phone number, and shipping address
Order and payment-related information
Browsing data including IP address, browser type, and pages visited
Communication details when you contact us

How We Use Your Information

We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:

We use your personal information to take and handle orders, deliver products, process payments, and communicate with you about orders, products and services, and promotional offers.
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website.
We use your personal information to recommend products that might be of interest to you, identify your preferences, and personalize your experience with us.
We use your personal information to communicate with you in relation to customer support, service updates via different channels (e.g., by phone and e-mail).
We use your personal information to display interest-based ads for products that might be of interest to you.

Cookies & Tracking Technologies

We use data collection devices such as "Cookies" on our website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. Cookies enables us to recognize your browser or device, learn more about your interests, and for additional purposes, including:

Asking permission to place cookies on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site
Allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Security

We are committed to protecting your personal information in our custody. We take reasonable steps to ensure appropriate safeguards are in place to protect your personal information from unauthorized access, alteration, transmission and deletion.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

Retention and Disposal of Data

We keep the personal information we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your personal information for those purposes and will make sure that your privacy is protected. We shall take reasonable steps to delete or permanently de-identify personal information that is no longer needed.

Opt - Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. If you do not wish to receive promotional communications from us, then please write to us or contact us at the contact information provided below.

Changes To The Policy

We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.