shipping

Shipping Policy

Privacy PolicyTerms & ConditionsRefund PolicyShipping PolicyReturn & Exchange Policy

Shipping Policy

We are committed to delivering your orders promptly and securely. Here's what you need to know about our shipping policies and procedures.

This document sets out the shipping policy that applies to customers that make a purchase at gallantbyheena. If you have any questions, please contact our customer service team on

Shipping Charges

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Shipping charges will be shown at the time of checkout.

Order Processing Time

All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Shipping Duration

Express Shipping

products will be delivered in 1 to 2 business days

cost:₹250

International Shipping

We ship to select countries worldwide. International shipping details:

Standard Delievery

10 am to 8 pm

if minimum order is less than 9999 then shipping charges 899

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Order Tracking

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Damaged or Missing Packages

  • If you receive a damaged package or notice any missing items, please contact us within 48 hours of delivery with clear images or videos.
  • Claims reported after 48 hours may not be eligible for resolution.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details. GALLANT BY HEENA will not be responsible for delays or non-delivery caused due to incorrect or incomplete address information.

Contact Us

For any shipping-related queries, please contact us through the details provided on our website.